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Customer Service: How to communicate effectively with your customers

By Margaret Johnston|Categories: Customer Service|Tags: communicating with customers, communication skills, courses in customer service, customer care, customer service, customer service skills, customer service training, effective communication, positive words, understanding your customers, use of language|1 Comment

Customer Service: How to communicate effectively with your customers

No matter what line of business you are in, effective communication is fundamental to delivering great customer service. The words you use have a major impact on your customers and on how they respond. Choosing […]