HR Course Coaching

We are proud of our reputation for delivering great training courses that people enjoy and learn from. The following are extracts from testimonials received from some of our many satisfied clients. Original documents can be viewed on request.

See also our individual course overviews which include reviews from delegates.


Management and HR Training

We identified the need to develop our middle managers and to provide them with the skills and strategies that would help them to gain the best performance from their team members, in essence providing them with the tools to call on the softer skills that managers need to use when managing a diverse group of people.

Through discussions with Margaret Johnston of Newleaf Associates she pulled together a detailed brief for herself and produced a proposal for the design and delivery of a training programme comprising a series of 4 workshops.

Margaret’s delivery style was very positive and we felt the training had the desired impact. As a result we commissioned Margaret to deliver a further two series of courses, and indeed was happy to recommend her to my fellow HR colleagues within the site.

C A Knight, Head of HR, Babcock

With the growth of our business and the increased demands on our managers and supervisors, we recognised the need to provide them with some formal management training. I invited Margaret Johnston (Newleaf Associates) to meet with me to outline our requirements and to explain the constraints on staff availability as some worked shifts. Margaret produced a detailed proposal which was passed to the target group for their input. After further consultation meetings Margaret designed a bespoke programme delivered as a series of half day workshops spread over several months and thus accommodating the shift patterns.

Each workshop focused on developing practical management skills and, where appropriate, Margaret incorporated our company HR procedures into the content. The training methods were varied and took account of different learning styles as well the levels of experience in the groups. Feedback from participants was very good overall and the training provided a foundation for good management practice.

Following the success of this programme, I asked Margaret to provide one to one coaching to boost the skills and confidence of a newly appointed supervisor. Again this work was carried out in a professional way and had the desired effect.

I can recommend Newleaf Associates as a training provider that is completely reliable, works to high standards and in partnership with the client.

C. Ness, HR Manager, First Scottish Group Ltd

Personal Development Training

Margaret has delivered training for our Division on a variety of subjects over the last year. I have always found Margaret to be totally committed and very passionate about her work, and the quality of the training programmes she produces are outstanding! She is extremely helpful, professional and a pleasure to deal with.

M Gillies, Staff Development Manager, NHS Scotland

Margaret Johnston of Newleaf Associates has delivered Speed Reading courses at all our campuses, attended by researchers, academics and other staff. Evaluations were extremely positive and skills of speed reading proved to be very beneficial to our staff. Margaret has also delivered courses in Business Writing and Presentation Skills which have been all well received.

Margaret has a relaxed and friendly training style that brings out the best in groups. She responds promptly to requests and is completely reliable as a supplier. I have no hesitation in recommending her services to other organisations.

E. McCormack, Learning & Development, Scottish Agricultural College

Customer Service Training

We have worked with Newleaf Associates as our training and development partner over the last eighteen months for additional specialist training.

During that time we have found that Newleaf Associates take time to listen to our requirements fully, research the subject, and deliver the training clearly, involving all of the delegates in role play and group interaction. Feedback from the delegates has been very positive, with all attendees feeling that they gained confidence from the experience.

N. Harrison, Director of Sales, Albacore

Trainer Training

We engaged Margaret Johnston of Newleaf Associates to design a series of bespoke Train the Trainer courses for our Co-ordinators within Catering & Cleaning Services. The main aims of the training were to build up their skills and confidence as job specific trainers and to expand their future training remit to meet wider organisational needs.

The course content was comprehensive and pitched at the right level with the emphasis on practical skills development. Margaret’s delivery style ensured that everyone was put at their ease and motivated to participate fully. Evaluations were very positive and a great deal of what was learnt has transferred into the workplace.

Margaret provided further Train the Trainer courses for employees in Environmental & Transportation Services. Again these were very well received.

Overall we have been very satisfied with the training provided by Newleaf Associates. Margaret was very flexible and responsive to our needs and was able to bring out the best in everyone. The training has helped us develop the competencies of our staff and to respond to the challenges in our sector. I have no hesitation in recommending the services of Newleaf Associates.

M. Carberry, Training Officer, Fife Council